Nagaland govt links Child Helpline-1098 and Women Helpline-181 with ERSS-112

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Kohima, September 5 (MExN): The Child Helpline-1098 and Women Helpline-181 in the state of Nagaland have been integrated with the emergency response Support System-112 (ERSS) on September 4. 

Martha R Ritse, IAS, Secretary to Government of Nagaland, Department of Social Welfare and Mission Director Mission Vatsalya, officially inaugurated the office of Women and Child Development (WCD) Control Room, stated an update issued by Women Helpline-181, Nagaland. 

While welcoming and exhorting the team, Ritse mentioned that “the inauguration of this centre is a cause for celebration, and also more importantly it is also a call to action. It is a call to work towards a future where the safety and well-being of our women and children are non-negotiable priorities.”

 

In the key note address, Tosheli Zhimomi, Director, Department of Social Welfare & Member Secretary, State Child Protection Society (SCPS) – Mission Vatsalya mentioned that earlier, Childline was being implemented by Chidline India which is an NGO but, now it has come under Mission Vatsalya and being implemented by the Social Welfare Department Nagaland, as per the direction of the Ministry of Women and Child Development, Government of India. She also expressed elation about the success in WCD Control Room going live along with the rest of the country. 

It may be mentioned herein that the work for setting up of WCD Control Room in the entire country has been entrusted to Centre for Development of Advance Computing (C-DAC) and thereby, automating the activities of the  Child Helpline-1098 and Women Helpline-181 and integrating with ERSS. Ajay V, Project Manager C-DAC (Thiruvananthapuram), mentioned that each state has been provisioned with a dedicated WCD Control room and all the calls within the state to 1098 and 181 will be received at the control room which will be further referred to the respective Districts.

In her welcome address, Bodeno S Colo, Addl Secretary to Government of Nagaland, Department of Social Welfare acknowledged the people behind in the successful set up of the WCD Control Room and encouraged the employees to give their best in providing quality service to the citizens of the State. 

The programme was chaired by Renchumi Imti, Programme Manager State Adoption Resource Agency (SARA) and concluded with theory and practical training session for project Coordinator, Counsellor, Child Helpline Supervisors & Case Worker of DCPU Child Helpline.

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